Shipping Policy
We’re so excited to get your Gattyz Active pieces to you 🤍
Please read below for everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been shipped, you’ll receive a confirmation message with tracking details where applicable.
Delivery Timelines
- Lagos: 1–3 business days
- Outside Lagos (Nigeria): 3–7 business days
- International Orders: Delivery timelines vary based on destination
Please note that delivery times may be affected by courier delays, weather conditions, or public holidays.
Same-Day Express Shipping (Lagos Only)
We offer same-day express delivery for customers within Lagos State only.
To qualify:
- Orders must be placed before 11:00 PM
-
After placing your order, please immediately send your order details to our team via our official Instagram page so we can begin processing without delay.
Same-day delivery is subject to availability and confirmation by our team.
Shipping Fees
Shipping fees are calculated at checkout and are based on your delivery location.
International Shipping
We do offer international shipping. Kindly note that international customers are responsible for any customs duties, taxes, or additional charges required by their country.
Delivery Responsibility
Once your order has been handed over to the courier, Gattyz Active is not responsible for delays caused by the shipping partner. However, we’ll always do our best to support you if any issues arise.
If you have any questions about your order or delivery, please reach out to us — we’re happy to help ✨
📩 Contact us via Instagram or email at contactgattyzactive@gmail.com