Privacy policy

Privacy Policy

Effective Date: 03 February 2026

This Privacy Policy describes how Gattyz Active (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit or make a purchase from www.gattyzactive.com (the “Site”), including when you register an account, subscribe to our newsletter, place an order, or otherwise interact with us.

Personal Information We Collect

Personal data refers to any information that can identify an individual.

We may collect, use, store, and transfer the following categories of personal data:

  • Identity Data: first name, last name, title, and date of birth (optional)
  • Contact Data: email address, phone number, billing and delivery address
  • Transactional Data: order details and payment confirmations. Payments are processed securely via third-party providers such as Paystack. We do not store full card details.
  • Technical Data: IP address, browser type and version, device information, time zone, operating system, cookies, and other tracking technologies
  • Usage Data: pages visited, time spent on the site, product interactions, and browsing behavior
  • Marketing Data: newsletter preferences and marketing consent
  • Communication Data: customer support inquiries and messages sent via email or Shopify inbox

How We Collect Your Data

We collect personal data through:

  • Direct interactions (placing orders, signing up, contacting support)
  • Automated technologies such as cookies and analytics tools
  • Third-party services including payment processors (Paystack), analytics providers, and marketing platforms (e.g., Meta, Google, TikTok)

All third-party service providers are contractually required to protect your data and process it in accordance with applicable data protection laws.

How We Use Your Personal Information

We use your personal data to:

  • Process and fulfill orders
  • Manage payments, shipping, and order confirmations
  • Communicate with you regarding purchases or inquiries
  • Detect and prevent fraud
  • Improve our website, products, and customer experience
  • Provide customer support and marketing communications (where consent is given)


Lawful Basis for Processing

We process your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) and, where applicable, the General Data Protection Regulation (GDPR) under the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent, where required

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You may manage cookie preferences through your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Minors
Gattyzactive website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Data Security

 

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: contactgattyzactive@gmail.com